Your account

Why has my confirmation email not arrived?

Updated

Answer

If the confirmation email from Barcode Rocket has not arrived, first look in your spam or junk folder. Then check the address shown in the bar at the top of your dashboard: if it has a typo, fix it with Change email. To get a new link, click Send confirmation email or Resend in the same bar.

Steps

  1. Look in your spam or junk folder, and in any "Promotions" or "Updates" tab.
  2. Sign in and look at the bar at the top of your dashboard. It shows the address we use.
  3. If the address is wrong, click Change email, type the right one and click Send link.
  4. If the address is right, click Send confirmation email (or Resend).
  5. Open the newest email from Barcode Rocket and click the link.
The bar at the top of the dashboard: We sent a confirmation link to you@example.com, with the links Change email, Why confirm? and Resend
Steps 2 and 4: The bar shows the address we use. Resend sends the email again.
The bar with Change email open: the field Your correct email address with a new email address typed, the Send link button and Cancel
Step 3: Change email opens a field for the right address.
An email from Barcode Rocket to you@example.com with the subject Confirm your email for Barcode Rocket, the amber Confirm my email button and the same link written out below it
Step 5: Open the newest email from Barcode Rocket and click Confirm my email, or the link under it.

What the bar tells you

While you wait

Your account works like a visitor: the free types and up to 20 downloads a day from your network. Your Inbox already works. Barcodes you make before you confirm are kept and show in History once you confirm. Confirm within 7 days of the latest confirmation email, or the account and those barcodes are deleted.

Still nothing?

Write to us through the contact form with the address you signed up with. We can check what happened.

Getting startedHow do I create a free account?Create a free Barcode Rocket account with your email and a password of at least 12 characters, then confirm your email with the link we send you. No card needed.Getting startedHow do I contact Barcode Rocket?Contact Barcode Rocket through the Inbox on your dashboard when signed in, or through the contact form and [email protected] when you are not signed in.Getting startedDo I need an account to use Barcode Rocket?ISBN, KDP, IngramSpark and plain QR need no account. A confirmed free account adds product barcodes, Connect QR, QR box, lists of 50, History and Rocket Pass.