Getting started
How do I contact Barcode Rocket?
Answer
To contact Barcode Rocket when you are signed in, open Inbox on your dashboard and write in the Messages tab; our answer appears in the same place. When you are not signed in, use the contact form or email [email protected].
Which way to choose
- Signed in: Inbox, then the Messages tab. Your question and our answer stay together, next to your barcodes. See Where do I find updates and messages from Barcode Rocket?
- Not signed in: the contact form, or email [email protected].
- A new text under the QR code: the contact form with the topic "A new text under the QR code".
- Publishers, studios, larger plans, batch or API: the contact form with the topic "Larger plan, batch or API".
- Privacy requests (access, correction or deletion): the privacy request form or [email protected].
From the dashboard
- Something not working, or an idea for us? Click Send feedback at the bottom of the dashboard.
- A new barcode type or a custom design? Use the Custom barcode card under the studio and click Request a type.
Before you write
Many questions have a short answer in Answers, and the Guides explain the print rules in depth. If you write about a barcode, add the number and the type you chose, so we can check it at once.